Help Center

Frequently Asked Questions

About Us

What is EH Parts?

Where are you located?

Do you offer any technical support?

Do you offer discounts to repair shops?

Do you price match?

Where do you get your parts?

Do I need a customer account to order?

How long does it take for you to reply to an e-mail?

Returns & Warranty

Are parts covered under warranty?

Is there a restocking fee for returns?

What is the return policy?

How do I return an item / warranty claim?

Payment & Shipping

What payment methods are accepted?

How will my order be shipped?

How long will it take to receive my order?